Privacy Policy

Tennessee Avenue Animal Hospital respects the privacy of its customers and visitors. Tennessee Avenue Animal Hospital collects and stores only the information provided by you via our online forms; including but not limited to your name, company name, address, phone number, email address, and any comments or questions you may include in your contact with us. This information is used by Tennessee Avenue Animal Hospital to provide information and service offerings tailored to your specific needs. Your information will be treated confidentially and will never be sold or transferred to any third party. Tennessee Avenue Animal Hospital does not rent, sell, or share personal information about you with other people or companies except when we have your permission, or unless Tennessee Avenue Animal Hospital is acquired by or merged with another company. In this event, Tennessee Avenue Animal Hospital will notify you before information about you is transferred and becomes subject to a different privacy policy. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Tennessee Avenue Animal Hospital may update this policy. We will notify you about any significant policy changes by sending a notice to the primary email address you provided, or by placing a prominent notice on our site.

SMS PRIVACY POLICY

Tennessee Avenue Animal Hospital respects your privacy and is committed to protecting the personal information you provide through our website and communication services.

When you provide your mobile phone number, you consent to receive text messages related to your pet’s care and services provided by Tennessee Avenue Animal Hospital. These communications may include appointment reminders, appointment confirmations, prescription notifications, patient care updates, billing notifications, and other hospital-related information.

We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for marketing purposes.

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier and plan.

You may contact our office at any time if you wish to stop receiving text communications.

Information collected through our website and communication systems is used solely for providing veterinary services, communicating with clients, improving customer service, and maintaining medical records as required by law.

While Tennessee Avenue Animal Hospital takes reasonable precautions to protect your information, no method of electronic transmission or storage is completely secure.

Tennessee Avenue Animal Hospital reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page.

If you have questions regarding this Privacy Policy, please contact our office directly.